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Old February 05, 2020, 08:36   #1
Whydah
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"Virginia" AR15 lower receiver

Many of you have seen the special run of AR lower receivers being sold by PSA. Ten dollars of every sale goes to the Virginia Citizens Defense League.

I ordered one back on Dec. 17th. Due to the limited run, delivery was pushed out to five to six weeks, which was OK. During the order processing PSA's compliance dept. found that my chosen FFL dealer needed to update his FFL on file with PSA. I received an email from the compliance dept. to that effect, and that I could choose another dealer, but I only had 30 days from initial order date to do so or they would cancel the order. Unfortunately, I only received their email on Jan. 17, and the 30-day window had closed. Even though I chose a different dealer it was too late. They cancelled my order and gave me a refund on the CC.

I was more than a little 'put out'. I phoned customer service. Dylan, whom I spoke to, was willing to help, and he did. PSA "re-built" my order and fast-tracked the receiver to me. I picked up the lower yesterday. The dealer wouldn't even charge me the normal transfer fee, which was very considerate. Just as considerate and maybe moreso, PSA didn't charge me for the lower! They made a mistake, owned up to it, and they went beyond to make it right, and they didn't dick around in doing it. Thank you PSA, and you, Dylan. Great customer service!

BTW, I have ordered the build kit.... from PSA.
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Old February 05, 2020, 08:54   #2
nightschneider
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that's great service right there.

thanks for posting.
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Old February 05, 2020, 10:05   #3
imacoonass01
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Wow! Just Wow! A Company actually going over and beyond, to please a customer. Kudos to Palmetto State Armory. Glad you got what you wanted. Enjoy.
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Old February 05, 2020, 10:48   #4
W.E.G.
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When does the BOOGALOO model ship?

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Old February 05, 2020, 11:45   #5
parallaxbill
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I got mine a couple of weeks ago, already built it up, ready to run.

Used a PSA kit, Geiselle G2S trigger, Ace M4 SOCOM Long buttstock.
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Old February 05, 2020, 16:16   #6
Whydah
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Quote:
Originally Posted by parallaxbill View Post
I got mine a couple of weeks ago, already built it up, ready to run.

Used a PSA kit, Geiselle G2S trigger, Ace M4 SOCOM Long buttstock.
I went with the PSA Magpul ACS-L EPT Lower Build Kit, in Flat Dark Earth. Built a couple of FALs but never an AR. Looking forward to it.
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Old February 06, 2020, 11:46   #7
randy762ak
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I bought one of there kits --Built it up with help from Friends and it shoots Just fine...
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