Williams Arms' Warranty Service

kotengu · November 05, 2001, 18:52

I sent back my inch Combat Elite to Williams after discussing some problems I was having with George Gouger over the telephone. At his request I sent the entire barrelled upper for him to troubleshoot on October 10. I came home today to find that Fed-Ex had been to my door with a long package from Williams Arms, but my fiance didn't want to sign for anymore !#%!#@ gun stuff so they're coming back tomorrow (man - I knew I should have stayed home today!).

With all the happenings at Williams right now and with George being in over his head (not to mention his wife under the knife) I honestly expected to not see my upper for at least 6 weeks, if not a couple of months - those guys got it back to me including shipping time (TN-OR-TN) in just over three weeks - I'm impressed and I haven't even seen the package yet.

I'll post after I give it a good workout. Way to go Williams!

[ November 06, 2001: Message edited by: EMDII ]

Nachoman · November 05, 2001, 21:36

Well, this is encouraging. They currently have my metric front end. I'm too scared to ask for an estimate on turn-around time.

sparky · November 05, 2001, 22:53

George I am sending my Williams off on tuesday. I talked to you on the phone a couple of weeks ago. I will email you with the Fedex tracking number.

Thanks,
Joel Jones

email eastside@keytech.com

**idsubgun** · November 05, 2001, 23:48

Quote:

Originally posted by kotengu:
....but my fiance didn't want to sign for anymore !#%!#@ gun stuff.....

Man, if she is giving you troubles now, before you're married, WATCH OUT after you're married!

Hootbro · November 06, 2001, 01:53

Quote:

Originally posted by idsubgun:

Man, if she is giving you troubles now, before you're married, WATCH OUT after you're married!

I agree with idsubgun. If you fiance is doing this crap now, she will cut your balls off when your married. Even thought it was "gun stuff", she ws pretty juvenile for doing this and would not like it if you had done the same for one of her packages. Luckily, my girlfriend of the last three years has been a dream for my gun hobby. She has even carted in 70lbs ammo case inside for me when UPS has done a drop and run. Anyway, you better get her involved in your hobbies, or you are doomed unless you have already decide to have your balls removed when you get married.

Hootbro

Templator · November 06, 2001, 03:35

Your fiancee sounds like my ex,.. I had to let her go her own way shortly after I entered my BOOM (becoming one's own man) years. Replaced her with a pretty Russian/Polish woman that I found in Canada. I Had some fairly serious health problems a year ago,... stumbled home from the hospital stitched up like Herman Munster,... a few days later when I could walk again,.. she led me out to the garage and there was a new, bright yellow Ducati 900SS sitting there. To sum up,... any woman who turned away one of my parcels would be riding the grub line that very day. *climbing down offa my soap box*

kotengu · November 06, 2001, 06:47

"pretty Russian/Polish woman that I found in Canada" - LOL! That's quite a combination!

As for the fiance issue - she's worried about getting her name on "watchlists" by signing for my packages. I admit I get a fair amount of gun stuff in the mail (5k of .308 in the last month and several FAL-related parts) so I'm no doubt on somebody's list already, but I can't quite make her understand that her signature just means that the package had no shipping damage and was delivered that day at that time. No problem, not worth the fight - I just left a bunch of pre-signed "yellow sticky notes" for the UPS man - only problem was this was FED-EX. Other than that she's great - I shoot whenever the range is open and spend half my weekends travelling to IDPA, Highpower, or 3-Gun Matches and she doesn't mind at all - maybe she's just happy to be rid of me

cadillac · November 06, 2001, 07:20

Kotengu

I'm afraid you are probably in for one big suprise! JMO

cadillac

kotengu · November 06, 2001, 18:40

Follow-up: I got the package today and found out not only did George fix the problem but he also put a proper crown on my cut barrel (I was experimenting with Gary's "sandpaper crown" method) and enlarged my "gas-hole" to function at 4 (I had not wanted to start modifying the gas port until I had straightened out the receiver problems, but he went ahead and did it anyway).

I'll say it again - above and beyond the call of duty - thanks George!

I'll make sure to report after I give it a good what-for at the range this weekend.

gunnut1 · November 07, 2001, 05:58

OK you guys are sendign the Combat elete receiver back for warenty service. Mind telling the rest of us what the problems are?
I only had one little problem with mine and a little file work streightenend that out. The BHO would hang up due to the ejector block hanging over in the slightly. A little file work on the BHO pn and now she worky, worky pretty good.

Let us know what is going on.

kotengu · November 07, 2001, 06:58

The problem causing me to send it back was my inch mags not fitting in the magwell. I had to force them in and then could only remove them be removing the mag catch, and then only forcefully so. George shaved a little off the ejector block to give it a little more play, but noticed that the mag I sent him for comparison was a little bit oversized when compared to several he had around. After checking my mags, 4 out of 10 I got from TAPCO were bigger than the rest and a few minutes with a file seems to make them all fit great.

Hope that helps,
Matt

**W.E.G.** · November 07, 2001, 08:00

Quote:

Originally posted by kotengu:
...fiance didn't want to sign...worried about getting her name on "watchlists"...I can't quite make her understand...not worth the fight

They are either with us, or they are against us.

kotengu · November 11, 2001, 09:26

One last follow up: it functioned perfectly at the range yesterday on a gas setting of "4" with Port ammo - boy that is is one quick feeling gun!

BTW - I found out why the fiance is paranoid about signing for stuff. We may be about to enter in a custody battle for her 3 year-old daughter (if the scumbag decides it would behoove him to want her after making no attempt to contact in 2 1/2 years) and she's worried about his lawyer digging up anything that might hurt our case - you know - living with a martial arts instructor that builds evil main battle rifles and buys rediculous amounts of ammo......"It just means she'll be safer than anyone else out there." says I......

November 05, 2001, 18:52	#1
kotengu Registered FALaholic #: 1594 Join Date: Nov 2000 Location: Baxter, TN, USA Posts: 3,056	Williams Arms' Warranty Service I sent back my inch Combat Elite to Williams after discussing some problems I was having with George Gouger over the telephone. At his request I sent the entire barrelled upper for him to troubleshoot on October 10. I came home today to find that Fed-Ex had been to my door with a long package from Williams Arms, but my fiance didn't want to sign for anymore !#%!#@ gun stuff so they're coming back tomorrow (man - I knew I should have stayed home today!). With all the happenings at Williams right now and with George being in over his head (not to mention his wife under the knife) I honestly expected to not see my upper for at least 6 weeks, if not a couple of months - those guys got it back to me including shipping time (TN-OR-TN) in just over three weeks - I'm impressed and I haven't even seen the package yet. I'll post after I give it a good workout. Way to go Williams! [ November 06, 2001: Message edited by: EMDII ] __________________ "The way is in training." - Miyamoto Musashi

November 06, 2001, 03:35	#6
Templator Registered FALaholic #: 4460 Join Date: Oct 2001 Location: Lexington Posts: 1,760	Your fiancee sounds like my ex,.. I had to let her go her own way shortly after I entered my BOOM (becoming one's own man) years. Replaced her with a pretty Russian/Polish woman that I found in Canada. I Had some fairly serious health problems a year ago,... stumbled home from the hospital stitched up like Herman Munster,... a few days later when I could walk again,.. she led me out to the garage and there was a new, bright yellow Ducati 900SS sitting there. To sum up,... any woman who turned away one of my parcels would be riding the grub line that very day. climbing down offa my soap box __________________ I look with commiseration upon the great body of my fellow Americans who, reading newspapers, live and die in the belief that they have known something of what has passed in the world around them. Harry Truman

November 06, 2001, 06:47	#7
kotengu Registered FALaholic #: 1594 Join Date: Nov 2000 Location: Baxter, TN, USA Posts: 3,056	"pretty Russian/Polish woman that I found in Canada" - LOL! That's quite a combination! As for the fiance issue - she's worried about getting her name on "watchlists" by signing for my packages. I admit I get a fair amount of gun stuff in the mail (5k of .308 in the last month and several FAL-related parts) so I'm no doubt on somebody's list already, but I can't quite make her understand that her signature just means that the package had no shipping damage and was delivered that day at that time. No problem, not worth the fight - I just left a bunch of pre-signed "yellow sticky notes" for the UPS man - only problem was this was FED-EX. Other than that she's great - I shoot whenever the range is open and spend half my weekends travelling to IDPA, Highpower, or 3-Gun Matches and she doesn't mind at all - maybe she's just happy to be rid of me __________________ "The way is in training." - Miyamoto Musashi

November 06, 2001, 07:20	#8
cadillac Registered FALaholic #: 3235 Join Date: May 2001 Location: Lincoln County, MT Posts: 3,495	Kotengu I'm afraid you are probably in for one big suprise! JMO cadillac __________________ United We Stand - Falaholics One and All

November 06, 2001, 18:40	#9
kotengu Registered FALaholic #: 1594 Join Date: Nov 2000 Location: Baxter, TN, USA Posts: 3,056	Follow-up: I got the package today and found out not only did George fix the problem but he also put a proper crown on my cut barrel (I was experimenting with Gary's "sandpaper crown" method) and enlarged my "gas-hole" to function at 4 (I had not wanted to start modifying the gas port until I had straightened out the receiver problems, but he went ahead and did it anyway). I'll say it again - above and beyond the call of duty - thanks George! I'll make sure to report after I give it a good what-for at the range this weekend. __________________ "The way is in training." - Miyamoto Musashi

November 05, 2001, 21:36	#2
Nachoman Registered FALaholic #: 3807 Join Date: Jul 2001 Posts: 170	Well, this is encouraging. They currently have my metric front end. I'm too scared to ask for an estimate on turn-around time.

November 05, 2001, 22:53	#3
sparky Registered FALaholic #: 2542 Join Date: Feb 2001 Location: Oklahoma USA Posts: 1,626	George I am sending my Williams off on tuesday. I talked to you on the phone a couple of weeks ago. I will email you with the Fedex tracking number. Thanks, Joel Jones email eastside@keytech.com

November 07, 2001, 05:58	#10
gunnut1 Moderator Gold Contributor FALaholic #: 1877 Join Date: Dec 2000 Location: The great Republic of Texas USA!!!!! Posts: 10,423	OK you guys are sendign the Combat elete receiver back for warenty service. Mind telling the rest of us what the problems are? I only had one little problem with mine and a little file work streightenend that out. The BHO would hang up due to the ejector block hanging over in the slightly. A little file work on the BHO pn and now she worky, worky pretty good. Let us know what is going on. __________________ Texas, it's a state of mind!!!! The human race is not the pinnacle of evolution. We are but one evolutionary out come.

November 07, 2001, 06:58	#11
kotengu Registered FALaholic #: 1594 Join Date: Nov 2000 Location: Baxter, TN, USA Posts: 3,056	The problem causing me to send it back was my inch mags not fitting in the magwell. I had to force them in and then could only remove them be removing the mag catch, and then only forcefully so. George shaved a little off the ejector block to give it a little more play, but noticed that the mag I sent him for comparison was a little bit oversized when compared to several he had around. After checking my mags, 4 out of 10 I got from TAPCO were bigger than the rest and a few minutes with a file seems to make them all fit great. Hope that helps, Matt __________________ "The way is in training." - Miyamoto Musashi

November 11, 2001, 09:26	#13
kotengu Registered FALaholic #: 1594 Join Date: Nov 2000 Location: Baxter, TN, USA Posts: 3,056	One last follow up: it functioned perfectly at the range yesterday on a gas setting of "4" with Port ammo - boy that is is one quick feeling gun! BTW - I found out why the fiance is paranoid about signing for stuff. We may be about to enter in a custody battle for her 3 year-old daughter (if the scumbag decides it would behoove him to want her after making no attempt to contact in 2 1/2 years) and she's worried about his lawyer digging up anything that might hurt our case - you know - living with a martial arts instructor that builds evil main battle rifles and buys rediculous amounts of ammo......"It just means she'll be safer than anyone else out there." says I...... __________________ "The way is in training." - Miyamoto Musashi

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