View Full Version : How well does Tapco listen?

August 14, 2001, 21:25
I just got my order status to display. I have a backordered part. I e-mailed them and asked them to either send what they got, or cancel the backordered part and I would buy it later. I just need the parts that are available, you all know what I mean.

Think they'll help me out?

August 14, 2001, 21:28
email customersupport@tapco.com

August 14, 2001, 21:34
They have listened intently to all my requests. I have had to change and modify orders midstream. Always a prompt response and correct handling.

I'd like to check my order status as well, but you guys have it ALL CLOGGED UP!

August 14, 2001, 21:37
I did e-mail them, and have always had a good relationship with them. I ordered stuff on the 9th and this was the first time I could check the status. Damn G1 hogs. ;)

Buddie @ www.tapco.com
August 15, 2001, 17:19
Thanks RRotz,
The e-mail to get the fastest answer will be

Yes, I'm back in Kennesaw. I will have lot's to post. Be patient.

August 15, 2001, 18:00
Yes they do listen, in fact she had already taken care of the problem prior to me asking.
This is a first class company, I know I'm preaching to the choir, but it is very true.
Thank you Tapco.