DSArms Weirdness....

[slash-5]

I just thought I'd post this and see if any of you guys have had similar experiences.
My experience with DSA has been mixed. Don't get me wrong--great parts and all that but if you order from their website at 3am.... you take your own risks!
The last three times I've ordered, they have messed up my order. The first time it happened, I ordered a HTS set in the middle of the night (I have chronic insomnia).:( Anyway, I get an e-mail confirmation the next day so I thought everything was fine. Well, the next day, I received a phone call stating there was a problem with my credit card. I call them back. I finally, I get some guy on the phone and he says, "I guess I copied you number down wrong." OK, no big deal.
But the weird thing is that the same thing happened with the second order and now the third.
Today, when I called about my third order, I got some rude woman on the phone who stated "Well its because who ever set up your account put your credit card in wrong." When I asked her why it wasn't corrected with each successive order, she got really snippy and said "you credit card number is permanently attached to your order number." That was a red flag--I asked, “You mean to tell me that you STORE my credit card number?" She replied in the affirmative and stated that it was a component of every order number generated on my behalf.
Great, now every packer and shipping clerk has my credit card number--YIKES!
:cry:

[geojap]

It's a problem in their computer system. I program these machines and they are nothing but a headache unless you have a lot of time to program it right. It seems like the DS Arms computer allows someone to enter in your account info, but not everyone can change the info once an account is created. Or the users don't know how. That's always possible. And yes, it appears they have your credit card in their database. But lots of companies that you have done business with in the past have it so you're not any more exposed than you would be if DSA didn't have it.

That recurring incorrect number is just an annoying glitch in a computer system that was hastily programmed and they haven't gone back to fix it. It's annoying, but this is what we have to look forward to as computers control more of our life and bad programmers create crap programs that don't work that well. Good luck.

[Blag]

A note posted to the DSA forum might get this straightened out for you. They probably don't check all the forums and may not see your post here.