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View Full Version : F.A.C. customer service?


RICK G.
October 19, 2001, 16:31
I ordered a replacement barrel for my star super model wednesday of last week & asked for priority shipping,I was told that the barrel was in stock & would be shipped . Been waiting for it to arrive & nothing .Decided to call & check on order,out of stock & won't have any to ship for 3weeks, seems like someone could have picked up the phone and called about the hold up, they do have the ported barrel in stock so I changed my order to one of those. not very happy with the run around, Harlan needs to check on his sales staff & customer service, lady I talked to didn't seem concerned at all & said it would ship in a few days. no definite time frame, I would have cancelled the order if there was another option to get the barrel I need. Rick G.