ricochet
December 15, 2001, 18:43
I just got home and had a package from Harold. He had sent me hammers to replace all of mine, including the inch ones.
Since May, I have capped close to 3000 rounds in my FALs and most were thru my FSE equipped rifles. During this time I had zero problems (except with other H,T,S sets), but he said he would be good for replacement and he was. AND, he did not use snail mail, he sent it 2nd day. Not only has the man admitted he is human, he went beyond expectations to correct this (at his own cost). I will replace all of these, knowing they were put out by another company who cares.
Thank you Harold, you have another customer for life.
[ December 15, 2001: Message edited by: EMDII ]
Since May, I have capped close to 3000 rounds in my FALs and most were thru my FSE equipped rifles. During this time I had zero problems (except with other H,T,S sets), but he said he would be good for replacement and he was. AND, he did not use snail mail, he sent it 2nd day. Not only has the man admitted he is human, he went beyond expectations to correct this (at his own cost). I will replace all of these, knowing they were put out by another company who cares.
Thank you Harold, you have another customer for life.
[ December 15, 2001: Message edited by: EMDII ]